TekvoxEverything the receptionist does
Everything the receptionist does, no fine print.
The complete list of what the AI receptionist and the dashboard do today. Anything still being built is marked as coming soon.
38live features
8clinic areas
1 business dayto go live
Patient conversations on WhatsApp
How it talks to patients.
Replies in seconds, 24/7
In the middle of the night, on Sundays and holidays, on the same number the clinic already uses.
Understands voice messages
It listens to the patient's voice message, without asking them to type.
Puts split messages together
When a patient sends several messages in a row, it waits, reads everything and replies once.
Several patients on one number
A mother books for herself and her son on the same WhatsApp, and each appointment goes under the right name.
Welcome on first contact
A welcome message for people writing to the clinic for the first time, with your own text or one it writes.
Replies with voice
It also replies with voice messages, in a natural-sounding voice. You choose the voice on the dashboard.
Calendar and booking
How it books without mistakes.
Books, reschedules and cancels
It checks the calendar in real time and only offers times that are truly free.
Length by service
Each service has its own length, and the time slots adjust to it.
Hours, holidays and closed days
Hours by weekday, holidays and closed days apply to the receptionist and the website right away.
More than one provider
The clinic adds its providers and the receptionist books on the clinic's calendar.
Details to collect
You choose what it asks before booking, such as full name and date of birth.
Block times from the dashboard
Block a time or book an appointment from the dashboard, and the receptionist respects it right away.
Waitlist
When someone cancels, the receptionist offers the slot to the next person in line, one at a time.
Reminders and follow-up
How it gets patients to show up and come back.
Instant confirmation
As soon as the appointment is booked, the patient gets the date, time and the clinic's instructions.
Reminders before the appointment
You choose when each reminder goes out and what it says. The last one can ask the patient to confirm attendance.
Variables in the text
Use name, date and time in the reminder text, and each patient gets their own.
Message for patients who showed up
When the clinic marks in the pipeline that the patient attended, they get the post-visit message.
Message for no-shows
Marked as a no-show? It sends the win-back message, without anyone on the team having to remember.
Follow-up with people who went quiet
Asked about the price and stopped replying? It picks the conversation back up at the time you set.
Your team in control
When the conversation goes to a person.
Take over any conversation
Every conversation is in the dashboard. One click and you reply instead of it.
Handoff situations
You define the cases where it hands the conversation straight to the team, such as a complaint or a clinical question.
Automatic return
After a while with no reply from the team, it picks the conversation back up. You choose the time, from 2 to 120 minutes, or turn it off.
Turn it on and off whenever you want
The receptionist can be turned off from the dashboard, and the dashboard shows a notice while it's off.
Your clinic's way
What you set up on the dashboard.
Name and way of talking
The receptionist uses the name and tone you choose.
Services, prices and partnerships
A patient mentions the partnership or insurance plan and it applies the agreed price.
Clinic rules
Special cases, limits and what it should never answer.
Learns from your team
It watches how the clinic serves patients and suggests new rules. Nothing changes without your approval.
Saved versions
Every publication is saved, and you can go back to a previous version.
Dashboard and pipeline
What you keep track of.
A pipeline that moves on its own
New contact, booked, post-visit: the card moves to the next stage as the patient moves forward.
Today's dashboard
Today's appointments, this month's conversations, how much the receptionist handled on its own and who is waiting.
Patient records
Booking history, timeline and the team's internal notes.
Alerts
The dashboard warns you if WhatsApp disconnects or the receptionist is turned off.
On computer or phone
The dashboard works in the browser on your computer and your phone.
Manager's assistant on WhatsAppComing soon
Ask about the calendar and request reschedules right from WhatsApp.
Integrations
How it works with the clinic's systems.
The clinic's WhatsApp
Connects to the number the clinic already uses, from the dashboard, by scanning a QR code.
Google Calendar
The clinic's calendar stays in sync with Google Calendar.
Clinic practice software
Integration with the system the clinic already uses, such as Clinicorp, Feegow, Trinks, Belle, Sistema Amigo and ClinicWeb, built as part of the clinic's project.
Marketing
To bring patients back.
Messages to your list
Messages to the clinic's patients, with a gap between each send and an option to leave the list.
Custom Website with online booking
Your own website, Google Business Profile and a link-in-bio page, all tied to the same calendar.
Want to see all of this working on your clinic's WhatsApp?
Request free trial on WhatsAppHave a question about a feature?
Tell us how your clinic handles patients today and we'll show you what the receptionist takes care of in your case.
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